Privacy Policy — Royal Pearl Media
Last updated: 24 December 2025
This Privacy Policy explains how Royal Pearl Media (“Royal Pearl Media,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use our websites, products, and services (collectively, the “Services”), such as when you:
Visit any Royal Pearl Media website or page that links to this Privacy Policy
Contact us (including by email), request information, or engage with our marketing
Participate in events, promotions, surveys, or other activities related to our Services
If you do not agree with this Privacy Policy, please do not use our Services. If you have questions, contact us at [email protected].
Summary of Key Points
What information do we process? The information we process depends on how you interact with our Services and what you choose to share.
Do we process sensitive information? We may process sensitive personal information only when necessary, with your consent, or as allowed by law.
Do we receive information from third parties? Yes, we may receive information from marketing partners, social media platforms, and other external sources.
How do we use your information? To provide and improve the Services, communicate with you, market our Services (where permitted), maintain security, prevent fraud, and comply with legal obligations.
Do we share your information? We may share information with service providers (e.g., hosting, analytics, email tools, payment processors) and advertising/marketing partners as described below.
What rights do you have? Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of certain processing.
Table of Contents
What Information Do We Collect?
How Do We Process Your Information?
When and With Whom Do We Share Your Personal Information?
What Is Our Stance on Third-Party Websites?
Do We Use Cookies and Other Tracking Technologies?
How Do We Handle Social Logins?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
California Privacy Rights
Virginia Privacy Rights
Updates to This Notice
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete Your Data?
1. What Information Do We Collect?
A. Personal information you disclose to us
We collect personal information you voluntarily provide when you register for an account, request information, purchase services, respond to surveys, participate in promotions, or contact us.
This may include:
Name
Phone number
Email address
Mailing address
Username and password
Contact preferences
Billing address
Payment-related information (see “Payment data” below)
B. Sensitive information
When necessary and permitted by law, we may process sensitive personal information with your consent (or as otherwise permitted by applicable law).
C. Payment data
If you make purchases, payments are processed by third-party payment processors (for example, Stripe). We do not store full payment card details.
D. Social media login data
If you choose to register or log in using a social media account, we may receive certain profile information from that provider based on your privacy settings with them.
E. Information collected automatically
We may automatically collect certain information when you visit or use our Services, such as:
IP address
Device and browser information
Pages viewed and actions taken
Approximate location (based on IP)
Referring/exit pages
Cookie and tracking data (see Section 5)
2. How Do We Process Your Information?
We process your information to:
Provide, operate, and deliver the Services
Create and manage user accounts
Respond to inquiries and provide customer support
Send administrative messages (service notices, updates, security alerts)
Send marketing and promotional communications (you can opt out)
Deliver and measure advertising (including targeted advertising where permitted)
Monitor and improve our Services and marketing performance
Maintain security, prevent fraud, and enforce our terms
Comply with applicable laws and respond to lawful requests
3. When and With Whom Do We Share Your Personal Information?
We may share personal information in the following situations:
A. Service providers
We may share information with vendors who provide services on our behalf, such as:
Website hosting and cloud services
Email, messaging, and customer support tools
Analytics providers
Payment processors
B. Advertising and marketing partners
We may share information with partners who help us market our Services, such as:
Advertising networks
Retargeting platforms
Social media advertising partners
C. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, dissolution, or sale of assets, your information may be transferred as part of that transaction.
D. Affiliates and business partners
We may share information with affiliated entities or business partners for legitimate business purposes and marketing, where permitted by law.
E. Legal and safety reasons
We may disclose information if required to do so by law, or if we believe disclosure is necessary to:
Comply with legal obligations or lawful requests
Protect our rights, safety, and property (and that of our users or others)
Investigate or prevent suspected fraud, abuse, or security issues
4. What Is Our Stance on Third-Party Websites?
Our Services may link to third-party websites or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies directly.
5. Do We Use Cookies and Other Tracking Technologies?
Yes. We use cookies, pixels, and similar technologies to:
Operate and improve the Services
Understand usage and performance (analytics)
Support marketing and advertising
You can control cookies through your browser settings and, where available, through any cookie preference tools on our websites.
6. How Do We Handle Social Logins?
If you register or log in using a social media account, we may receive certain information from that provider (depending on your settings). We use that information only for the purposes described in this Privacy Policy.
7. How Long Do We Keep Your Information?
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
As a general guideline, we do not retain personal data longer than 12 months after account termination, unless legally required or needed for legitimate business purposes (e.g., dispute resolution, security, recordkeeping).
8. How Do We Keep Your Information Safe?
We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Do We Collect Information From Minors?
We do not knowingly collect, solicit, or market to individuals under 18 years of age. If you believe a minor has provided us personal information, contact us so we can take appropriate action.
10. What Are Your Privacy Rights?
Depending on your location, you may have rights to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing
Withdraw consent (where processing is based on consent)
Opt out of marketing communications
To opt out of marketing emails, use the unsubscribe link in our emails or contact us at [email protected].
11. Controls for Do-Not-Track Features
Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for recognizing DNT, we do not currently respond to DNT signals.
12. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights to:
Know what personal information we collect, use, disclose, and share
Request deletion of personal information (subject to exceptions)
Correct inaccurate personal information
Opt out of the “sale” or “sharing” of personal information (as defined by California law)
Not be discriminated against for exercising your rights
To submit a request, contact us using the information in Section 15.
13. Virginia Privacy Rights (VCDPA)
If you are a Virginia resident, you may have rights to:
Access, correct, or delete your personal data
Obtain a copy of your personal data
Opt out of targeted advertising, sale of personal data, or certain profiling
To submit a request, contact us using the information in Section 15.
14. Updates to This Notice
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date and will be effective when posted.
15. How Can You Contact Us About This Notice?
Royal Pearl Media
Kemp House
152 – 160 City Road
London
EC1V 2NX
United Kingdom
Email: [email protected]
16. How Can You Review, Update, or Delete Your Data?
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]